customise embeds
Overview
Learn how to customise and set up the embeds for the ticket panel and the welcome embed!
NOTE: You are required to set up these embeds, otherwise the modmail module will not work!
Table of Contents
Ticket Panel: set up the ticket panel members use to open a ticket
Ticket Welcome: set up the embed welcome reply when user's ticket is successfully created
Setup Panel
Use /manage ticket_panel setup to set up the panel
message: specify a raw message sent above embed
embed props: specify embed properties for panel embed
button label: specify label for button
button_emoji: specify desired emoji for button
button_style: specify desired colour of button | Red, Green, Blue, Gray
Editing Panel
Use
/manage ticket_panel editto configure your panelTo clear separate embed properties: use the command
/manage ticket_panel clear
Preview Panel
Use
/manage ticket_panel previewto preview your configured panel
Send Panel to a Channel
Use
/manage ticket_panel sendto send your panel to a channel!
Reset Panel
Use
/manage ticket_panel resetto reset your configured panel
Action will erase all configured data!
Setup Welcome Embed
Use /manage ticket_welcome setup to setup the welcome embed
message: specify a raw message sent above embed
embed props: specify embed properties
Editing Embed
Use
/manage ticket_welcome editto configure the responseTo clear separate embed properties:
/manage ticket_welcome clear
Preview Embed
Use
/manage ticket_welcome previewto preview configured embed
Reset Embed
Use
/manage ticket_welcome resetto reset the embed
Action will erase all configured data! Module will not work without this setting.
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