> For the complete documentation index, see [llms.txt](https://nabi.gitbook.io/nabi/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://nabi.gitbook.io/nabi/guides/tickets/customise-embeds.md).

# customise embeds

### Overview

Learn how to customise and set up the embeds for the ticket panel and the welcome embed!

{% hint style="info" %}
**Resources:** Read the [Variables List](/nabi/resources/information/variables-list.md) page to learn how to incorporate [user data](https://nabi.gitbook.io/nabi/resources/information/variables-list#user-info) in embeds!
{% endhint %}

{% hint style="danger" %}
**NOTE:** You are required to set up these embeds, otherwise the modmail module will not work!
{% endhint %}

### Table of Contents

* **Ticket Panel:** set up the ticket panel members use to open a ticket
* **Ticket Welcome:** set up the embed welcome reply when user's ticket is successfully created

{% tabs %}
{% tab title="Panel" %}

### Setup Panel

Use  `/manage ticket_panel setup` to set up the panel

* **message:** specify a raw message sent above embed
* **embed props:** specify embed properties for panel embed
* **button label:** specify label for button
* **button\_emoji:** specify desired emoji for button
* **button\_style:** specify desired colour of button | *Red, Green, Blue, Gray*

### Editing Panel

* Use `/manage ticket_panel edit` to configure your panel
* **To clear separate embed properties:** use the command `/manage ticket_panel clear`

### Preview Panel

* Use `/manage ticket_panel preview` to preview your configured panel

### Send Panel to a Channel

* Use `/manage ticket_panel send` to send your panel to a channel!

### Reset Panel

* Use `/manage ticket_panel reset` to reset your configured panel

{% hint style="warning" %}
Action will erase **all** configured data!
{% endhint %}
{% endtab %}

{% tab title="Welcome" %}

### Setup Welcome Embed

Use `/manage ticket_welcome setup` to setup the welcome embed

* **message:** specify a raw message sent above embed
* **embed props:** specify embed properties

### Editing Embed

* Use `/manage ticket_welcome edit` to configure the response
* **To clear separate embed properties:** `/manage ticket_welcome clear`

### Preview Embed

* Use `/manage ticket_welcome preview` to preview configured embed

### Reset Embed

* Use `/manage ticket_welcome reset` to reset the embed

{% hint style="warning" %}
Action will erase **all** configured data! Module will not work without this setting.
{% endhint %}
{% endtab %}
{% endtabs %}