customise embeds

Overview

Learn how to customise and set up the embeds for the ticket panel and the welcome embed!

Resources: Read the Variables List page to learn how to incorporate user data in embeds!

NOTE: You are required to set up these embeds, otherwise the modmail module will not work!

Table of Contents

• Ticket Panel: set up the ticket panel members use to open a ticket

• Ticket Welcome: set up the embed welcome reply when user's ticket is successfully created

Panel

Setup Panel

Use /manage ticket_panel setup to set up the panel

• message: specify a raw message sent above embed

• embed props: specify embed properties for panel embed

• button label: specify label for button

• button_emoji: specify desired emoji for button

• button_style: specify desired colour of button | Red, Green, Blue, Gray

Editing Panel

• Use /manage ticket_panel edit to configure your panel

• To clear separate embed properties: use the command /manage ticket_panel clear

Preview Panel

• Use /manage ticket_panel preview to preview your configured panel

Send Panel to a Channel

• Use /manage ticket_panel send to send your panel to a channel!

Reset Panel

• Use /manage ticket_panel reset to reset your configured panel

Action will erase all configured data!

Welcome

Setup Welcome Embed

Use /manage ticket_welcome setup to setup the welcome embed

• message: specify a raw message sent above embed

• embed props: specify embed properties

Editing Embed

• Use /manage ticket_welcome edit to configure the response

• To clear separate embed properties: /manage ticket_welcome clear

Preview Embed

• Use /manage ticket_welcome preview to preview configured embed

Reset Embed

• Use /manage ticket_welcome reset to reset the embed

Action will erase all configured data! Module will not work without this setting.